ACCESSIBLE CUSTOMER SERVICE
PROVIDING GOODS AND SERVICES TO PEOPLE WITH DISABILITIES
The content of the training will include:
Training will be provided to each person as soon as practical after being assigned the applicable duties. Training will also be provided on an ongoing basis in connection with changes to the policies, practices and procedures governing the provision of goods and services to persons with disabilities.
Feedback from a member of the public about the delivery of goods and services to persons with disabilities may be provided by telephone, in person, in writing, in electronic format, or through other methods. All feedback should be directed to the following:
590 King Street West, 4th Floor
Toronto, ON M5V 1M3
If they wish to be contacted about their feedback, persons must provide their name and contact information.